Senior Technical Writer (5+ years experience)

+91-9738919340
Kamal.kumar9394@yahoo.com

Career Introduction

Collaborative, detail-oriented Senior Technical Writer with 5 years of experience in authoring high-quality software documentation, user guides, reference page, help page, and certification documents to clearly and efficiently explain highly complex systems and processes.

Expertise in project planning, bidding, and management.
Experienced in the documentation of Cloud-based software and reporting tools with Agile Methodologies through the JIRA tool.

31460919_1907555819315411_50704436000058

“A good content doesn’t need a good reader,
Instead,

even bad readers shall fall in love with it”

- Kamal Kumar

WORK EXPERIENCE​​

Cerner Corporation

June, 2020-Present​

Senior Technical Writer

Working on Software Documentation for Cerner Healthcare Softwares.
The complete range of work includes updating the Help Pages, Reference Pages, Reviewing Blogs, Release Notes, and UI Text Writing. The complete documentation adheres to the Microsoft Writing Style Guide and is authored in the Wiki authoring tool.

Collins Aerospace

Feb, 2019- May, 2020​

Associate Technical Writer

Authored and Reviewed the Software Supporting Documents for Avionic system software.
The full range of documentation includes User Manuals, Reference Page updates, Help Page verification, and certification documents.
Additionally, I supported and got an appreciation for my role in planning, bidding, and execution of special projects.

Capgemini

April, 2017 - September, 2018

Process Associate

Worked on Technical Manuals creation of Bombardier - Q Series Aircrafts.

The routine task here included defining the scope of Work, preliminary analysis, bid creation, authoring, and peer review.

Actively involved in Quality Improvement process meetings.

Played an important role in analyzing and bidding for the special project

Aerodesign Solutions Pvt. Ltd.

July, 2015 - March, 2017

Trainee Engineer

Worked on Web editing and SEO analysis. In this role, I mastered my skill of SEO and graphic designs.
Expertise in content creation, web editing, logo, and graphic designing for local clients are some of the key takeaways I count on from my stay at ADS.

Responsibilities Handled

  • Project identification, scope defining, planning, and execution through development of Document Delivery Life Cycle (DDLC).

  • Creation, revision, and review of technical documents for procedural manuals and certifications using the inputs, technical analysis, and interactions with subject matter experts (SMEs).

  • Configuration and shared folder management to match with organizational standards.

  • Revision of organizational guide for writing standards.

  • Provided training on writing standards and mentor the new joiners.

  • Stylesheet creation and revision for consistency in manual to adhere to the organizational style guide.

  • Training Documents Designing and Publishing.

  • Designing of project-specific Kanban board.

Professional Achievements

  • Re-designed the stylesheet of documents for Collins Aerospace Interior Systems.

  • Project pitching of the S1000D project for Collins aerospace.

  • Started the configuration management of the Hyundai Rotem project.

Interpersonal Skills

  • Project Planning and scope management

  • Team management and coordination

  • Strong communication

  • Time management and multi-tasking

Technical Writing Skills

Writing Standards Expertise

  • Microsoft Writing Style Guide

  • Simplified Technical English (STE)

  • Darwin Information Typing Architecture (DITA)

  • Software Development Lifecycle (SDLC)

  • iSpec2200, ATA100, and S1000D

Authoring Tools Expertise

  • DITA-XML, HTML

  • Adobe FrameMaker, Adobe Photoshop

  • MS Office

  • Arbortext Epic Editor

  • Wiki Authoring Tool

Process Knowledge

  • Scrum Agile Process

  • Document Delivery Life Cycle (DDLC)

  • Software Development Lifecycle (SDLC)

EDUCATION

B. Tech. Aerospace, Hindustan Aviation Academy

  • 2011 – 2015 (IGNOU)

  • An aggregate total of 71%

12th, Govt. Sarvodaya Bal Vidyalaya

  • 2008 – 2010 (CBSE)

  • An aggregate total of 69%

10th, St. Paul Academy

  • 2008 (CBSE)

  • An aggregate total of 74%